IT Support From People Who Know Your Business
FortifyIT is an Auckland-based IT support partner helping New Zealand businesses stay secure, productive, and confident in their technology.
Why FortifyIT Exists
We Started FortifyIT Because Business IT Support Needed to Be Better
FortifyIT was founded after seeing too many New Zealand businesses put up with slow, reactive, and impersonal IT support.
Businesses were relying on technology every day, but their support experience often felt like an afterthought – slow responses, confusing explanations, no clear ownership, and no real plan to prevent problems from happening again.
We knew there was a better way.
FortifyIT was built to give small and medium-sized businesses access to the kind of IT support usually expected from larger organisations – but with the personal service, communication, and accountability of a team that actually knows your business.
What We Believe
No Strangers on the Phone
When you contact your IT provider, you should not have to explain who you are, what your business does, or how your systems work every single time.
Our approach is simple: we get to know your people, your systems, your risks, and your goals. That means faster support, clearer advice, and better long-term decisions.
We do not just want to fix tickets. We want to help your business run smoothly, securely, and with fewer interruptions.
Friendly Support. Serious Security. Practical Advice.
We are technical people, but we know most business owners do not want a lecture full of jargon. They want things explained clearly, problems fixed properly, and technology that supports the business instead of slowing it down.
Our work is built around three simple ideas:
01
Clear Communication
We keep clients informed, explain issues in plain English, and make sure you know what matters and why.
02
Proactive Support
We monitor, maintain, patch, and review your systems so problems are found early, not after they have already interrupted your team
03
Security by Default
Cyber security, backups, Microsoft 365 controls, device management, and access policies are not optional extras. They are part of how modern business IT should be managed.
Years of Experience
0
100%
Kiwi-Owned & Operated
5
Star Google Reviews
We treat every business like we would our own
01
Strategic Process
Every business is unique and needs custom tailored solutions when it comes to technology. We asses, propose and implement these.
02
Quality Support
Our Team is professional yet forthcoming and friendly. We strive to let our customers work more efficiently and cut operational costs.
03
Perfect Blend
We believe in perfection in everything we do. Combine topnotch technology with an awesome team of IT professionals.
Technology Partners
Our Story
About Us
For more than 20 years, we have been helping small, medium, and corporate businesses get the most out of their technology. Throughout that time, we noticed that many smaller companies were missing out on the same level of IT support enjoyed by large enterprises—advanced ticketing systems, robust security measures, redundant backups, remote support, and proactive IT management were often reserved for larger organisations. We also heard countless stories from business owners frustrated by unreliable support and inadequate protection of their critical data. That’s why we set out to create a company that delivers enterprise-level IT services while remaining affordable and accessible for businesses of all sizes. Through our managed services approach, our clients gain access to experienced IT professionals and industry-leading solutions without the cost of maintaining a full internal IT department.
Experience You Can Trust
Technology has been a major part of our lives for more than two decades, and we bring over 20 years of professional IT experience across a wide range of industries. We genuinely enjoy what we do and are passionate about helping businesses succeed through smarter technology.
Customer-Focused Solutions
Having worked with countless networks, systems, and technical challenges, we thrive on solving problems and embracing new opportunities. Above all, our focus remains the same—creating happy customers through reliable service, expert support, and long-term partnerships.
Meet Stefan
A Note From Stefan
Hi, I’m Stefan Marwick, founder of FortifyIT.
I started FortifyIT because I believed New Zealand businesses deserved better IT support – support that was faster, more personal, more secure, and more useful than the typical “log a ticket and wait” experience.
Before FortifyIT, I worked across different areas of the IT industry, including business systems, infrastructure, support, server environments, Microsoft platforms, and security. That experience shaped how we operate today: practical advice, strong technical standards, and a genuine focus on the people using the technology.
Technology should make your business stronger, not more stressful. Our job is to take ownership of the IT side, keep your systems running, and help you make better decisions as your business grows.
Meet the Team
Stefan
Managing Director
I’m Stefan, founder of FortifyIT. What I care about most is not the technology itself, it is how we talk to you about it. A straight answer, quickly, so you always know where things stand. Get that right and the rest follows.
At home I have a young family who keep me on my toes, and there is usually some DIY on the go around the house. Technology has been my thing since I was a kid, but my favourite way to switch off is tramping, and the New Zealand wilderness is hard to beat for that.
Dane
Support Engineer
I’m Dane, a support engineer at FortifyIT. Customer service comes first for me, because I think it is what separates a good business from an average one. When something goes wrong, people want it fixed properly and they want to be treated well while it happens, and I try to do both every time.
Hardware is my thing, particularly computers and networking gear, and I am happy to admit I am a nerd about a few corners of pop culture and gaming. Outside of that you will usually find me at the gym.
Chris
Support Engineer
I’m Chris, a support engineer and the newest member of the FortifyIT team. I joined because I share the team’s commitment to great customer service and to helping people get the most out of their technology.
Outside work you will usually find me watching rugby, playing golf, or spending time with my family. I recently moved to Nelson and am enjoying exploring the region and making the most of the famous sunshine. I am also a keen 3D printing hobbyist. Whether it is a practical fix around the house or just a fun project, I like turning an idea into something real.
Maria
Administrator
I’m Maria, the administrator at FortifyIT. I look after the behind the scenes work that keeps the business running smoothly, from the paperwork to the day to day organisation, so the rest of the team can stay focused on our clients. I like things in order, and I take quiet pride in that.
I moved here from Colombia over ten years ago and married a Kiwi. Most of my time these days goes to my kids, and watching them grow up is the best part of it. A free weekend means hiking, or catching up with people over a glass of wine.
Nick
Consulting AI Developer
Tim
Consulting AI Developer
The FortifyIT Difference
Local People. Enterprise-Level Thinking.
FortifyIT combines personal, local support with modern business-grade tools and processes.
We help with managed IT support, cyber security, Microsoft 365, cloud solutions, backups, devices, networks, communication systems, and ongoing technology planning.
Our clients choose us because they want an IT partner who is responsive, honest, security-conscious, and easy to deal with.
- Not a faceless helpdesk.
- Not a break-fix technician who only appears when something has already gone wrong.
- A proper IT partner.
Ready for IT Support That Actually Knows Your Business?
If your current IT support feels slow, reactive, or impersonal, it might be time for a better approach.